Toilets
There is a toilet near the welcome area, in the main museum building (The Haven)
There are also alternative toilets in the Castleside building, including an Accessible toilet with Baby changing facilities.
Download a map of the whole site here: Museum Buildings Layout
Tea Room
Our Tea room is presented in a traditional style, in keeping with the Museum's content. We offer a selection of hot and cold drinks, assorted savoury and sweet snacks, and toasted tea cakes.
Please note, our Tea Room is often staffed by volunteers. We may have to close it occasionally if a volunteer is not available or a member of staff is on their break. We apologise for any inconvenience caused. Could you help? Details of how to become a volunteer here: Volunteer Roles
Luggage & bags
Wherever possible, we ask that that rucksacks, luggage and bags of shopping are left with the staff in the welcome area.
Museum Shop
Books, postcards and gift items are on sale at the welcome area, just inside the main entrance.
Buggy park
There is a designated space where buggies and prams can be left, in the Castleside building.
Photographs
Photography for personal use is permitted in the museum. However, photography using a stand, flash, special lighting or other equipment is only permitted by prior arrangement.
Gardens
Please treat our Gardens with respect, and please keep an eye on young children when they are using the outdoor games or playing near the fish pond.
